By Swarupa das
Even if someone simply wrote that they were interested in Hare Krishna or Krishna Consciousness and only requested information I'd send them a personal reply inviting and encouraging them to read Prabhupada's books, chant Hare Krishna and write to me with any questions they might have. This personal touch was reinforced by Srila Prabhupada a few years later in L.A. We were giving him a tour of the BBT offices and warehouse facility and he was asking me how many letters we were getting every day. I told him and he then said, "I was doing when I was Dr. Bose's manager. Any inquiry coming from outside, I must continue correspondence with him unless he becomes a customer."